Information We Collect

We collect information that helps us provide you with personalized support, community features, and safe connections with healthcare professionals. This includes:

• Basic Account Information: Name, email, phone number, birthday, location.
• Health & Check-in Data: Daily check-ins, pregnancy or postpartum information, symptoms, moods, and any other health updates you share.
• Social & Communication Data: Posts you create in topic feeds, comments, likes, and private or requested messages with other moms and doctors.
• Device & Usage Information: IP address, device type, app activity, crash logs, and cookies for performance and security.

How We Use Your Information

We use your information to:

• Provide daily check-ins and AI assistant support.
• Help you connect with nearby doctors, therapists, and other mothers.
• Show you relevant community posts and topics.
• Keep track of your health journey and progress over time.
• Ensure the safety and quality of the app (fraud prevention, abuse monitoring).
• Comply with legal and medical record obligations.

Legal Basis for Processing

We process your data under the following bases:

• Consent: When you share health data or interact with the AI assistant.
• Contract:To provide you with the Nonaa services you signed up for.
• Legal Obligation: To retain certain medical or communication records for compliance.
• Legitimate Interest: To improve the app and ensure user safety.

Data Storage & Retention

• Your data is stored securely on AWS servers.
• Health records are retained as long as your account remains active, and for a limited period after account deletion, where required by medical regulations.
• You may request deletion of non-medical data at any time.

Sharing & Disclosure of Personal Data

We do not sell your personal data. We only share it with:

• Doctors/Therapists you add as your provider (they only see information relevant to your care).
• Other Mothers (only information you choose to post publicly in feeds or accept in chats).
• Service Providers (cloud hosting, analytics, payment processors).
• Legal Authorities if required by law or to protect safety.

Use of Anonymized & Aggregated Data

In addition to personal data use, Nonaa may process your information in a way that removes identifying details (“anonymization”). Once anonymized, the data cannot reasonably be linked back to you.

We may use and share anonymized and aggregated data for purposes such as:

• Research to improve maternal and child healthcare.
• Developing insights on motherhood experiences in Nigeria and Africa.
• Informing healthcare policies and support programs.
• Partnering with universities, NGOs, or healthcare organizations.
• Creating general market and trend insights.

We may also license, share, or sell anonymized datasets to third parties — but we will never include information that could directly identify you.

Your Rights

Depending on your location, you may have the right to:

• Access a copy of your data.
• Correct or update your information.
• Request deletion of your account and personal data (subject to medical record retention laws).
• Withdraw consent for certain data uses.
• File a complaint with a data protection authority.

Data Security

We use encryption, secure servers, and strict access controls to protect your personal and health information. However, no system is 100% secure, so we encourage you to share responsibly.

Children’s Privacy

Nonaa is not intended for individuals under 18. If we learn we’ve collected data from a minor, we will delete it promptly.

International Data Transfers

If you use Nonaa outside of [your primary country of operation], your data may be transferred to servers in other countries. We ensure adequate safeguards (e.g., EU Standard Contractual Clauses) are in place.

Changes to This Policy

We may update this policy from time to time. Significant changes will be notified in the app or by email.

Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at:
📧 [email protected]